What is the difference between the virtual network cards you offer? Which do you recommend?
By default, your VM will use the Intel PRO/1000 emulated NIC, as it is the most modern and is widely supported in modern operating systems. »»
I have uploaded an ISO9660 image (.iso file). How do I boot a server from it?
On the server configuration page, set the drive media type for the drive containing the image to CD-ROM and ensure the boot radio button is activated »»
I use VMWare. Is it possible to upload VMware disk images and use them on the ElasticHosts system?
Only indirectly. Our system requires either DVD or CD images in .iso format, or raw disk images – the equivalent of taking the stream of bytes off »»
How do I set up load balancing between my servers? Which tools do you recommend?
We recommend that you set up a small server in your cluster, running a load balancer, such as HAProxy or Pound, and connect it to your »»
On my Windows Server, I set a system time check at 5 minute intervals as recommended, but my system time is not correcting itself. Why not?
Your Windows system time may not be running. Ensure you have set the Windows time service to start automatically, or you will not be reaching an »»
I am using a pre-installed Windows server. Why can’t I connect using RDP?
If you’ve never used the server before, try logging in over VNC, as our pre-installed images require some setup (such as the initial password creation) »»
How do you recommend configuring server clusters appropriate for each stage in my website’s growth?
Whilst the exact answer will vary according to your web application’s architecture, we recommend the following cluster architectures to back a typical site as it »»
I am running a Windows Server in my account, and the system time is consistently off by a number of hours.
The issue here is the emulation of the hardware clock by the virtualization system. On Linux and other Unixes, the convention is that the hardware clock »»
I am running one of ElasticHosts’ pre-installed Linux images. How do I update the kernel?
Our pre-installed systems use the EXTLINUX bootloader instead of the more common GRUB. If you have just installed a new kernel but find that you are »»
I am using a pre-installed Windows server with a licence purchased from Elastichosts – how do I activate my server?
Go through the normal activation process and leave the product key blank. The product key is already built into the system and will be picked up »»