I am using a pre-installed Windows server. Why can’t I connect using RDP?
If you’ve never used the server before, try logging in over VNC, as our pre-installed images require some setup (such as the initial password creation) »»
How do you recommend configuring server clusters appropriate for each stage in my website’s growth?
Whilst the exact answer will vary according to your web application’s architecture, we recommend the following cluster architectures to back a typical site as it »»
I am running a Windows Server in my account, and the system time is consistently off by a number of hours.
The issue here is the emulation of the hardware clock by the virtualization system. On Linux and other Unixes, the convention is that the hardware clock »»
I am running one of ElasticHosts’ pre-installed Linux images. How do I update the kernel?
Our pre-installed systems use the EXTLINUX bootloader instead of the more common GRUB. If you have just installed a new kernel but find that you are »»
I am using a pre-installed Windows server with a licence purchased from Elastichosts – how do I activate my server?
Go through the normal activation process and leave the product key blank. The product key is already built into the system and will be picked up »»
I am running Windows Server 2003, and the server is very slow, with slow disk I/O and extremely high CPU use. What can I do?
This may be because your server has started using PIO transfer for disk, not DMA, which we have seen happen to Windows 2003 servers. To change »»
I am running RHEL or CentOS Linux, and I have lost network connection. What’s going on?
There is a known bug within Red Hat Enterprise Linux and variants such as CentOS which may cause the primary network device eth0 to be renamed »»
How do I get a static IP address?
Servers are configured with a dynamic IP by default, but you can purchase a subscription for as many static IP addresses as you need through the »»
What are cloud servers?
The term ‘cloud’ is used to describe a number of very different products, but in our case, it refers to on-demand, scalable, virtualized servers accessible over »»
What services does Elastichosts offer?
We offer a self-managed cloud hosting service. As one of our customers you have full administrator access to your virtual servers and are responsible for the »»